Terms of Service
Terms governing access to and use of the Monolith Labs website, account features, and ordering services.
1. Acceptance of Terms
By accessing this website, creating an account, or placing an order, you agree to these Terms of Service and to any policies referenced on this site. If you do not agree, do not use the website or place an order.
2. Research-Use-Only Products
Products offered by Monolith Labs are labeled for research use only. They are not intended for human or animal use, diagnosis, treatment, prevention of disease, or consumption. You are responsible for reviewing product labeling and applicable laws before ordering or handling any product.
3. Eligibility and Account Responsibility
You are responsible for providing accurate account, billing, shipping, and contact information and for maintaining the confidentiality of your account credentials. You are also responsible for activity conducted through your account.
4. Orders and Availability
Submitting an order does not guarantee acceptance or fulfillment. Product availability, pricing, quantities, and order status may change. Monolith Labs may decline, cancel, limit, or refund an order when necessary due to availability, suspected fraud, compliance concerns, pricing errors, or other operational reasons.
5. Pricing and Payment
Prices shown on the website may change without notice. Applicable taxes, shipping charges, and other order costs are presented during checkout when available. Payment must be successfully authorized before an order can be processed.
6. Shipping, Returns, and Order Issues
Shipping, return eligibility, damaged-order procedures, and related order policies are governed by the current Shipping & Returns page. Contact support promptly if an order arrives damaged or if you believe there is an order error.
7. Product Information and Documentation
Monolith Labs aims to provide clear product labeling and available lot or testing documentation. Website content is provided for general product and research information and should not be treated as medical, veterinary, legal, or professional advice.
8. Prohibited Use
You may not misuse the website, attempt unauthorized access, interfere with site operation, use the website for unlawful activity, submit false information, or use products in a manner inconsistent with their labeling or applicable law.
9. Intellectual Property
Site design, branding, text, graphics, product photography, and other original website content are owned by or licensed to Monolith Labs and may not be copied, republished, or commercially used without permission except as allowed by law.
10. Disclaimer of Warranties
The website and its content are provided on an “as available” basis. To the extent permitted by law, Monolith Labs disclaims warranties not expressly stated on the website or in applicable written product documentation.
11. Limitation of Liability
To the extent permitted by applicable law, Monolith Labs will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, inability to use the website, or misuse of products.
12. Changes to These Terms
These Terms may be updated from time to time. The version posted on this page is the current version and applies from the time it is published.
13. Contact
Questions about these Terms may be sent to ElevateLabsSupport@gmail.com.
