Return eligibility, damaged orders, and how to reach our support team.
Return eligibility
Returns are accepted within 30 days of purchase. Items must be unopened and in original condition.
How to request a return
To initiate a return, contact ElevateLabsSupport@gmail.com or use our contact page with your order details. Our customer support team will guide you through the return process.
Damaged orders
If your order arrives damaged, please take a photo of the item and packaging and contact us immediately. We will assist you with a replacement or a refund, depending on the circumstances.
Questions about your order
For help with a return, refund, or order issue, email ElevateLabsSupport@gmail.com and include your order details.
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